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Google exec joins Havertys
Atlanta — Kathy Daly-Jennings, who most recently served as head of industry, retail vertical for Google, has joined Havertys as senior VP, marketing. She will replace Thomas P. Curran, who will retire at the end of June 2014, and report to Richard D. Gallagher, executive VP, merchandising.
Prior to Google, Daly-Jennings held marketing leadership positions at The Home Depot and The Coca-Cola Company.
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Personalization: the New Digital Shopping Experience
A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.