IBM

College Station, Texas -- The Center for Retailing Studies (CRS) at Texas A&M University’s Mays Business School has united with GameStop and IBM to found the GameStop Technology Institute (GTI), a consortium of technology corporations and academic institutions focused on discovering and delivering business innovation and technology solutions to better address the needs of today’s empowered consumer.

GameStop has launched the GameStop Technology Institute (GTI), a new business unit focused on creating affiliations with leading technology corporations and academic institutions to discover and deliver business innovation and technology solutions “to better address the needs of today’s empowered consumer.”

New York – IBM Inc. has introduced new software and services to help organizations use Big Data and Analytics to address fraud and financial crimes. IBM launched its “Smarter counter fraud” initiative, drawing on the expertise and innovation from more than 500 fraud consulting experts, 290 fraud-related research patents and IBM’s Big Data and analytics software and services capabilities.

By David Coleman, CEO and founder, Brandoogle

According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.

Retail showrooming is a known margin killer.

By Mark Ledbetter, Global VP Retail Strategy, SAP

The changing nature of retail combined with an ever-greater reliance on data is forcing retailers to adjust their workforce and employee skill sets accordingly. From a customer experience standpoint, most retailers are transitioning to a brick-and-click model that aims to ensure customers have a seamless shopping experience regardless of which channel they use.

PCMS, a supplier of software and IT consulting services, has named retail technology executive Andrew Winans as CEO of its Americas operation.
 

Whirlpool has elected Geraldine "Gerri" Elliott, EVP and chief customer officer at Juniper Networks, to its board of directors.

Research Triangle Park, N.C. -- CrossView, a provider of cross-channel commerce and retail solutions, announced that it is using technology from IBM's Smarter Commerce portfolio to help premier confectioner, Lindt Chocolate, deliver personalized shopping experiences, increase online conversion rates and grow mobile sales.