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Belk

  • Struggling department store chain to replace CEO

    There’s been a shakeup at Bon-Ton Stores.   The department store retailer announced that Kathryn Bufano, president and CEO, will leave the company when her contract expires on August 25. She will be succeeded by William Tracy, currently the retailer’s COO. He will be Bon-Ton’s fourth chief executive since 2012.   

  • Another department store retailer is getting a new CEO

    It’s the end of an era for Belk Inc.   The retailer announced that Tim Belk will retire as CEO of the company in July 2016. Lisa Harper, CEO of Hot Topic, will succeed Belk as CEO, effective July 5.     The news comes less than a year after Belk, which operates 293 stores in 16 Southern states, was acquired in a $3 billion deal by Sycamore Partners. The private equity firm also owns Hot Topic.        

  • Victoria’s Secret exec joining department store retailer

    Belk Inc. is expanding its senior leadership team.   The company, which operates 293 stores in 16 Southern states, named Randy Whitaker as executive VP, chief stores officer, effective June 27. He comes to Belk after more than 15 years at Victoria’s Secret, having most recently served as executive VP of store operations. His previous roles at Victoria’s Secret include senior VP of finance, real estate and stores, and VP of real estate integration.   

  • Belk rocks Charleston with annual music fest

    While the annual South By Southwest festival was underway in Austin, regional department store operator Belk was connecting with its core customers in the southeast by hosting a festival of its own.

  • Belk gives new meaning to customer engagement

    Belk is inviting couples engaged to be married to attend an Engagement Party during the month of February in the home department at their local store.

    The promotional event will include displays of gift registry/wedding merchandise and feature refreshments, giveaways and drawings for prizes from Belk.

  • Holiday Recap: Top Five Customer-Engaging Omnichannel Campaigns

    As we wrap up another holiday season, it’s time to review some of the most innovative and successful omnichannel promotions launched by retailers.

    Some of these promotions were brand new, some were updated versions of established favorites. And some directly drove purchases while others built brand awareness and general holiday goodwill. But all five of the selected campaigns engaged customers in ways that should help boost loyalty long after holiday cheer fades.

    Harry & David

  • Belk begins new ownership era

    The 127-year old family owned Belk department store chain is family owned no more, although one of the founder’s descendants remains in place as CEO.

    The private equity firm Sycamore Partners completed its previously announced acquisition of the 296 unit Belk chain on Dec. 10, thus beginning a new chapter for what had been the nation’s oldest privately held department store retailer.

  • Belk gets social with customers for holidays

    Regional department store retailer Belk Inc. is using social media to make the holidays a little more fun and rewarding for its shoppers.

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