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Apple, Inc.

  • Home furnishings retailer adds Apple Pay on the mobile Web

    Wayfair is making it even easier for shoppers to purchase home furnishings and décor from their mobile devices.  

  • How ‘shoppertainment’ elevates the in-store experience to drive traffic and sales

    Online retail sales continue to grow as changing shopper behavior places greater expectations on brick-and-mortar retail. Despite this trend, store-based retailing remains more profitable than direct-to-consumer retailing, largely due to the high cost of free shipping and returns associated with online sales.   

  • 2016 Holiday Preview

    Update on retail’s most important time of the year

    It’s no secret that online shopping and changing consumer preferences continue to impact physical retail traffic. Despite the shifting landscape, retail sales remain largely intact and, more importantly, are expected to increase year-over-year this holiday season.

    November and December are prime time for physical retailers.

  • Don’t call it ‘Apple Store’ anymore

    It’s not exactly a rebranding as much as it is a clarification.   Apple is changing the way it brands its stores by getting rid of the "Store" part of Apple Store, The Verge reported.   Going forward, the company's stores will go by "Apple," followed by the individual location of each particular store, such as Apple Union Square, The Verge reported.  

  • Apple makes it 10 in New York City

    Apple has opened its 10th store in New York City, inside the shopping area at the new World Trade Center Transportation hub in lower Manhattan.   The store draws inspiration from the surrounding structure, which was designed by Santiago Calatrava, to create a seamless space. The interior design is fairly standard for Apple, with the exception of a huge video wall and seating area.   

  • Survey: The top-rated mobile retail apps are…

    Groupon, One Kings Lane and ModCloth have the top-rated mobile apps in the retail industry.   That’s according to a study conducted by Application Resource Center, which analyzed data taken from 1.2 million user reviews posted on the Apple and Google Play app stores for 50 retailers. (The retailers were reviewed represented the retailers with the most mobile app sales in 2015.)  

  • Avoid These Seven Deadly Sins of Customer Experience

    When it comes to providing customer service, companies often have only one chance to get it right. The reality is that even just one negative experience can be all it takes for a customer to take their business elsewhere.   

  • Study: EMV pushing aside other payment priorities

    Reducing credit and debit card fraud by implementing EMV chip card acceptance has become retailers’ top payment issue in 2016.    

  • Opening date set for center 10 years in the making

    It’s official: The long-awaited Westfield World Trade Center in downtown Manhattan is finally ready to open its doors.   Likely to become of the city’s most visited retail destinations, the shopping center will celebrate its grand opening on Aug. 16. With 365,000 sq. ft. of retail space, it will feature more than 100 global and local fashion, beauty, lifestyle and technology brands.  

  • Can the Internet of Things Finally Deliver on the Promise of Frictionless Retail?

    The recent growth of the Internet of Things (IoT) has brought the elusive concept of “frictionless retail” closer than ever before. By digitizing business processes through connecting smart devices and sensors at the network’s edge and applying advanced analytics, retailers can reduce or eliminate points of friction that negatively impact customer experience, sales or operational efficiency.   
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