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David’s Bridal alleviates stress — for associates and customers
A specialty retailer’s new point-of-sale upgrade is helping to meet — and surpass — its customers’ expectations. David’s Bridal has created a reputation for enabling brides—and her entire wedding party— to choose a gown right off the rack. But as it expanded its offerings and services, the retailer has also established a robust special order business.
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The Squeeze from Bottom-Up, Top-Down
At a time when store closings and consolidations are dominating the headlines, understanding the underlying industry dynamics also requires paying close attention to new store openings. Brands that are expanding their footprints are providing a revealing look at how consumer shopping patterns, priorities and preferences are evolving. In turn, this shows what might be in store for the retail industry ahead.
