Follow the shopper: A look at the modern IoT retail journeyAt NRF 2026, the industry focus shifted from generative to agentic AI. EXCLUSIVE: Here’s what consumers look for in a promotional offerCertain factors make a promotional offer more likely to catch the interest of a shopper. L.L.Bean hikes up omnichannel customer insights An iconic outdoor lifestyle retailer seeks to obtain a deeper understanding of its shoppers. Eileen Fisher synchronizes omnichannel operations at point-of-sale A sustainable apparel brand is unifying customer interactions across channels. Here’s how consumers want to use AI shopping assistants Consumers are increasingly open to help from artificial intelligence-based tools but want to leverage them in certain ways. The Bump streamlines digital baby registry A leading pregnancy and parenting technology platform is bumping up its online and mobile baby registry user experience. Korean eyewear brand Breezm debuts U.S. try-on app A Seoul-based custom-fit eyewear retailer is letting U.S. consumers design and order glasses engineered to their unique face shape. How pricing, personalization & performance help beat retail uncertainty 2026 is shaping up to be another hard-to-predict year for retailers, but strategies and solutions exist to mitigate any unexpected issues. BJ’s expands in-store digital advertising screens for new category BJ’s Wholesale Club is adding in-aisle interactive advertising screens to a series of digital end caps already in operation in its stores. Q&A: Neelima Sharma, SVP, omnichannel & e-commerce technology, Lowe’s Lowe’s Companies Inc. is fitting artificial intelligence into its broader enterprise strategy. First Previous 2 3 4 5 6 Next Last
