Personalization

A youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate.

A fashion resale marketplace has reimagined its app and added several new features to make the platform easier to use for its approximate 165 million buyers and sellers.

The winter of 2025-26 was a tough one for much of the country, but it didn’t stop retailers from making customers feel seen.

Costco Wholesale Corp. is fine-tuning its targeting of online ads for brands participating in its retail media network.

Instacart is teaming with a leading next-gen artificial intelligence provider to turn its Caper Cart smart carts into a continuous brick-and-mortar store learning system.

Consumers have strong preferences when it comes to their online shopping experience.

A plus-size women’s apparel and intimates retailer is tailoring online customer experiences in real time.

A direct-to-consumer beauty brand is in a new partnership to let consumers find the lashes that best match their individual characteristics and then get a virtual preview.