Why the metaverse didn’t become retail’s next big thing Despite predictions it would be a game changer, the metaverse has so far proven to be a niche retail channel. Loop Neighborhood Markets provides AI agent to associatesA California-based convenience retailer is streamlining in-store workflows for associates with help from next-gen artificial intelligence. Gopuff partners to deliver at the fuel pump A Philadelphia-based consumer delivery service is teaming with an energy management platform to reach consumers at a critical touchpoint. Macy’s unveils Google Gemini-based AI shopping assistant Macy’s Inc. is joining the list of retailers leveraging the Google Gemini next-gen AI engine to aid customers. Sephora pilots app within ChatGPT Sephora is linking its consumer app to the ChatGPT next-gen artificial intelligence platform. Retailers 'stuck' in exploring, planning phases of AI integration Retailers agree that artificial intelligence is key for the future, but a majority have yet to fully adopt the technology. Survey: Nearly half of consumers use buy now, pay later options weekly Buy now, pay later (BNPL) payment options are being used by many consumers across nearly all generations on a weekly basis. Walmart introduces tailored ChatGPT environment Walmart is expanding the shopping features available to its customers in the ChatGPT model. Poshmark updates app to make it easier to buy — and sell — on platform A fashion resale marketplace has reimagined its app and added several new features to make the platform easier to use for its approximate 165 million buyers and sellers. Three hot personalization initiatives from a cold winter The winter of 2025-26 was a tough one for much of the country, but it didn’t stop retailers from making customers feel seen. First Previous 4 5 6 7 8 Next Last