Consumers grow comfortable with AI shopping toolsArtificial intelligence is increasingly becoming accepted by consumers as a mainstream shopping technology. Adobe: Generative AI becomes mainstream online shopping toolOnline consumers are adopting generative AI at a rapid rate. EXCLUSIVE Q&A: GoodwillFinds develops generative AI chatbot GoodwillFinds, a growing consortium of 18 individual non-profit Goodwill organizations, is streamlining online customer service with artificial intelligence. How effective is generative AI in the supply chain? New data from Gartner reveals the productivity gains generative AI is creating among supply chain employees. Wayfair offers generative AI-based visual search Wayfair Inc. is providing customers with shoppable product suggestions that are personalized with artificial intelligence. Army Air Force Exchange Service launches AI customer service chatbot Army Air Force Exchange Service is leveraging a cutting-edge artificial intelligence model to enhance interactions with customer inquiries. First Previous 4 5 6