Artificial Intelligence

Artificial intelligence tools are becoming an accepted part of the modern shopping journey.

The Michaels Companies Inc. is delivering personalized real-time guidance to its customers.

While senior retail technology executives recognize the value of artificial intelligence, they also view it as a source of potential threats.

A gifting platform is directly linking to a leading next-gen artificial intelligence engine.

An artificial intelligence-powered resident commerce platform is turning apartments into augmented reality storefronts.

Who pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud.

Summer is here and it’s time for my annual beach boardwalk-themed column.

Instacart is enhancing its artificial intelligence capabilities for internal use as well as for clients.

Consumers are increasingly using artificial intelligence tools in their shopping routines.

Frontline workers aren’t completely opposed to companies using artificial intelligence in the hiring process – but they do want transparency.