Artificial Intelligence

Consumers are using artificial intelligence tools for products – but are verifying recommendations before buying.

Consumers have limited patience when it comes to automated customer service.

A global cosmetics conglomerate is collaborating with Pinterest to translate visual preferences into olfactory suggestions.

Gap Inc. is leveraging an existing cloud and artificial intelligence partnership with Google to enhance its marketing activities.

Consumers are leveraging artificial intelligence for product search, whether they like it or not.

While discovery often begins online for Gen Alpha beauty customers, in-store visits are still critical to the shopping journey.

Advance Auto Parts is expanding its utilization of artificial intelligence in its supply chain network.

Artificial intelligence continues growing as a source of visitors to e-commerce sites.

Amazon is developing state-of-the-art artificial intelligence and cloud infrastructure in Missouri.

Saatva is ensuring its customer support program adequately resolves issues as the company expands and shopper needs evolve.