Ahold Delhaize USA scales personalization across bannersAll five grocery brands operated by Ahold Delhaize USA have expanded their customer personalization capabilities. Albertsons integrates sponsored product discovery into AI searchAlbertsons Companies Inc. is letting advertisers connect with customers as they are building their shopping carts. Amazon expands planned investment in India to $48B by 2030 Amazon is adding $13 billion to its already aggressive monetary allocation for cloud and artificial intelligence in India. Survey: Majority of AI product recommendations verified before purchase Consumers are using artificial intelligence tools for products – but are verifying recommendations before buying. Survey: Poor automated customer service leads some consumers to switch brands Consumers have limited patience when it comes to automated customer service. Estee Lauder teams with Pinterest to visualize scents A global cosmetics conglomerate is collaborating with Pinterest to translate visual preferences into olfactory suggestions. Gap builds on Google AI partnership to transform marketing Gap Inc. is leveraging an existing cloud and artificial intelligence partnership with Google to enhance its marketing activities. EXCLUSIVE: Despite trust issues, consumer use of AI search grows Consumers are leveraging artificial intelligence for product search, whether they like it or not. Survey: Gen Alpha beauty consumers prefer in-store shopping While discovery often begins online for Gen Alpha beauty customers, in-store visits are still critical to the shopping journey. Advance Auto Parts AI-enables same-day fulfillment from stores Advance Auto Parts is expanding its utilization of artificial intelligence in its supply chain network. First Previous 6 7 8 9 10 Next Last
