Poshmark accepting rejected returns for resaleConsumers experiencing trouble returning products have a new alternative to make some money out of the situation. Study: Return policies key to online purchases, customer loyalty Return policies can play a big role in whether consumers make online purchases — and with which retailer. Salesforce: Global online holiday sales set $1.2T record; returns boom Online holiday sales soared in the U.S. and around the globe in 2024, but returns are skyrocketing as well. Amazon offers free returns — no packaging required Amazon is removing fees and preparation from the customer returns process. Losses from return fraud and abuse exceed $100 billion A new study reveals that fraudulent and abusive returns activity poses a serious threat to retail profitability. Here’s where consumers will seek post-holiday deals A new survey reveals how shoppers feel about post-holiday savings and where they plan to find them. Two ways to protect stores while prioritizing the customer experience Retail fraud is rampant and growing more violent. Trends and technologies poised to make an indelible impact in 2025 With an improving economy and inflation on the decline, the 2024 holiday season promises to be both busy and profitable for retailers. Survey: Return policies have strong impact on purchase decisions The adoption of stricter return policies by some retailers is turning off shoppers — particularly younger ones. Survey: Returns have become a holiday tradition A new survey indicates retailers must prepare for a deluge of post-Dec. 25 holiday activity. First Previous 2 3 4
