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What customers want when it comes to holiday shopping
It turns out that the No. 1 retail perk for online shoppers is not speedy delivery, according to Deloitte's 30th annual holiday survey of consumer spending intentions and trends.
The survey shows that free shipping is the top retailer policy preferred by shoppers. Furthermore, the ubiquity of personal mobile devices allows consumers to take their time researching purchases and store policies giving them opportunity to request exactly what they want.
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Alibaba makes $5 billion in 90 minutes
The world’s biggest online shopping holiday got off to a roaring start in China.
In the first 90 minutes of the “Singles Day” sale, which kicked off at 12 midnight in Beijing on Nov. 11, total sales exceeded $5 billion, Alibaba reported. About 74% of sales were from mobile phones.
Estimates are that annual shopping extravaganza could reach as high as $11 billion in sales.

