In-Store Experience

Nearly half of 2025 holiday shoppers spent more than they did last year – and in-store visits remained central to their plans.

JCPenney is launching a lighthearted, in-store Valentine’s Day promotion that leaves guests walking out with a new piece of jewelry.

BJ’s Wholesale Club is adding in-aisle interactive advertising screens to a series of digital end caps already in operation in its stores.

A leading pet supplies and services retailer is connecting in-store customers to virtual pet health services.

Lowe’s Companies Inc. is fitting artificial intelligence into its broader enterprise strategy.

A China-based home improvement retail brand is set to make its brick-and-mortar debut in the United States.

Grocery store traffic was up across the board in 2025, but multiple categories outpaced the traditional sector.

Amazon is launching a portable cashier-free shopping experience that can go on the road with events and pop-ups.

The annual NRF "Big Show" will once again serve as a bellwether for the direction retail technology will take in the coming year.

A major convenience store/fuel retailer is building on the success of a store management initiative in Europe.