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Rand bolsters board
Rand Corporation has appointed former Bloomingdale’s chairman and CEO Michael Gould and Paul Kaminski, who has held high-level posts in U.S. Department of Defense, to its board of trustees.
“Michael Gould and Paul Kaminski are talented leaders and each has a passion to help Rand deliver rigorous and objective analysis to policy and decision makers in all corners of the world,” said president and CEO Michael D. Rich. “I know they will be valuable additions to our governing board.”
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Amazon.com tops customer service ratings
Waban, Mass. – Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.