Research Topic

San Jose, Calif. – Brick-and-mortar retail sales fell 8.8% from January to April 2014 compared to the same period a year earlier. RetailNext analysis of almost 59 million specialty and larger format retail stores within the continental U.S. also shows that store traffic fell 8.2%.

Other findings include that brick-and-mortar transactions fell 9.2%, and, sales per store slipped 0.8%. However, two positive developments were an average transaction value increase of 0.5% and a 0.81% decrease in returns.

Kansas City, Mo. - Healthy options are becoming increasingly important to customers of quick-service restaurants (QSRs). These latest trends are detailed in a new white paper, "QSRs and America's Changing Tastes," by Sullivan Higdon & Sink (SHS) FoodThink.

Key takeaways from this white paper by SHS FoodThink that hint at a desire for more from QSRs:

• Forty-eight percent of consumers want more opportunities to customize orders.

• Fifty-one percent want QSRs to give them more options for sides.

Minneapolis – The vast majority of Target customers intend to continue spending the same amount of money or more there in the next year as they did before the December 2013 data breach. According to a new Bloomberg National Poll of 1,020 Target customers, 85% of respondents will spend the same amount of money, 7% will spend more and 7% will spend less, with 1% having no opinion.

Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

Colloquy's research reveals that the familiar gold, silver and bronze tiering system no longer works. The study shows the three-tiered structure is outdated as a way for brands to keep their customers engaged — sometimes creating confusion rather than inspiring loyalty.

Orlando, Fla. -- Darden Restaurants on Friday said it has reached an agreement to sell its struggling Red Lobster chain to private equity firm Golden Gate Capital for $2.1 billion.

"Red Lobster is exactly the type of company in which we seek to invest given its great brand profile and strong management team,” said Josh Olshansky, managing director at Golden Gate Capital. “We see significant opportunities for future growth by partnering with Kim Lopdrup and the management team to support the long-term success of Red Lobster."

Reston, Va. -- Desktop e-commerce spending in the first quarter of 2014 rose 12% year-over-year to $56.1 billion, marking the eighteenth consecutive quarter of positive year-over-year growth and fourteenth consecutive quarter of double-digit growth, according to comScore. M-commerce spending on smartphones and tablets added $7.3 billion for the quarter, up 23% vs. year ago, for a digital commerce spending total of $63.4 billion in the first quarter.

Other highlights from the first quarter included:

Former Federal Reserve chairman Ben Bernanke is scheduled to deliver a keynote address at the National Association of Chain Drug Stores (NACDS) Total Store Expo later this year.

The trade group said Bernanke would participate in the business program at its Total Store Expo on August 24 in Boston. Bernanke served as chairman of the Federal Reserve from 2006 through 2014 and oversaw the central bank during one of the nation’s most tumultuous financial periods.

Chantilly, Va. -- Social media advertising revenues in the United States will grow from $5.1 billion in 2013 to $15 billion in 2018, for a compound annual growth rate (CAGR) of 24%, according to BIA/Kelsey’s latest U.S. Social Local Media Forecast. This year represents the greatest year-over-year jump in social media ad revenues, growing to $8.4 billion in 2014, largely due to increases in mobile and native advertising.