Research Topic

New York City is the best city for shopping in the world, according to a report by Expedia.co.uk, followed by Berlin and Los Angeles. While New York has long been a retail hub, the Expedia study, “The World’s 25 Best Shopping Cities,” also contains a few surprises — Kuala Lumpur (Malaysia), for example, is ranked No. 5. [Expedia.co.uk]

Retailers frequently misjudge the omnichannel needs of their shoppers when they visit stores.

According to a new study of 500 consumers and 150 retail decision-makers in the U.S. and U.K. by Forrester Consulting on behalf of RetailNext, “Real-Time Data Drives the Future of Retail,” only 49% of consumer respondents feel they receive consistent seamless experiences across all channels.

A new study links retailers' success to an omnichannel strategy that includes physical stores.

According to the report, by L2 and titled "Death of Pureplay Retail," online-only retailers are at a disadvantage due to high costs for marketing and shipping, making their business model challenging and ultimately unsustainable in the long-term. The report was sponsored by Simon Property Group.

Retailers frequently misjudge the omnichannel needs of their shoppers when they visit stores.

According to a new study of 500 consumers and 150 retail decision-makers in the U.S. and U.K. by Forrester Consulting on behalf of RetailNext, “Real-Time Data Drives the Future of Retail,” only 49% of consumer respondents feel they receive consistent seamless experiences across all channels.

A just-released holiday survey reinforces the dominance of the omnichannel shopper.

Nearly one-third (32%) of shoppers the past holiday season used the click and collect method – with 69% of these shoppers purchasing additional items in the store when they went to pick up the item and 36% making another purchase in an adjacent store, according to the International Council of Shopping Centers’ Holiday Consumer Purchasing Trends study.

Ollie’s Bargain Outlet is raising its full year outlook after the discount retailer holiday strategy delievered strong sales growth.

The company annouced that net sales over the holidays increased 23%, while same store sales increased 5.6%.

A drop in same-store sales led Bed Bath & Beyond to report a 21% decline in profit for the third quarter.

The retailer said same store sales in the third quarter ended Nov. 28 decreased by approximately 0.4%, compared with an increase of approximately 1.7% in last year's fiscal third quarter. Same-store sales from digital channels grew in excess of 25%.

Bed Bath & Beyond reported a profit of $177.8 million, or $1.09 a share, compared with $225.4 million, or $1.23 a share, a year earlier. Revenue rose 0.3% to $2.95 billion.