Survey: Customers have low tolerance for poor experienceNew research indicates retailers ignore customer experience at their peril. Study: Omnichannel ‘cannibalization’ is a mythLeave cannibalization to zombie movies – a new study shows sales in one channel actually boost sales in other channels. GNC to close about 900 stores GNC is drastically cutting back on its mall footprint. Reuters: Penny hires advisors to explore debt restructuring options J.C. Penney is looking for help before its debt, which totals about $4 billion, comes due in the next few years, reported Reuters. Customer Growth Partners: Back-to-school poised for best growth since 2011 American consumers are ramping up their spending, just in time for the critical back-to-school season. Confirmation: Five pillars to unlimited retail growth The retail brands that connect most with customers on an emotional level are… An online giant is tops when it comes to forming emotional bonds with customers. Report: Online sales will reach $645 billion in 2020; but growth slowing Online retail sales growth may have reached an inflection point. Retail sales rise in June, beating expectations Consumer spending accelerated in June as retail sales rose in nearly all sectors. Jumpshot: Amazon, other retailers seeing big sales on Prime Day Initial Prime Day results indicate that Amazon isn’t the only retailer benefitting from its annual summer mega sale. Back-to-school spending to fall from last year Back-to-school spending is set to rise per household but fall overall as the number of students in school and college declines. Back-to-school shoppers headed to brick-and-mortar stores Physical stores have the edge when it comes to back-to-school shopping. First Previous 209 210 211 212 213 Next Last
