Report: Walmart will lose $1B on e-commerce this yearWalmart is reportedly struggling in its efforts to keep pace with online rival Amazon. Commentary: What LGBTQ+ Consumers Want Retailers to KnowIf the global LGBTQ+ community was a country, it would be the fourth-largest economy in the world — an economy that insists on doing business on its own terms. This factor is most important to brand selection The top reason consumers choose to purchase a specific brand differs from popular perception. Study examines wider impact of Amazon Prime Day Online consumers change their behavior for what has become “Black Friday in July.” Study: Young customers show surprising in-store shopping preferences “Digitally native” millennial and Gen Z consumers may not be so averse to brick-and-mortar, after all. Report: Walmart monopolizes grocery market in some areas A new analysis indicates Walmart is preventing grocery competition in many rural sections of the U.S., according to CNN. Survey reveals consumer attitudes toward tech A new survey should appease retailer fears about customer response to their technology investments. Gen Z shoppers big on brick-and-mortar — and BOPIS Young shoppers like shopping in stores. Confidence sharply falls in June An important measure of the economy declined in June to its lowest level since September 2017. Survey – How popular are mobile coupons? Overall, fewer consumers may prefer mobile coupons than many retailers expect. This fast-food chain tops industry in customer satisfaction Customers are more satisfied with full-service restaurants than fast-food outlets— with a notable exception. Survey: Customers want leading-edge tech, do retailers deliver? Retailers are overestimating the effectiveness of their customer-facing solutions. First Previous 211 212 213 214 215 Next Last