NPD: Free shipping could be deal breaker this holidayFree shipping will be more of a sweet spot than deals for holiday shoppers this year. Survey: Don’t count out Black Friday and Cyber Monday just yetNew data from e-commerce platform Shopify suggests strong consumer interest in a major traditional holiday shopping event. Consumers increasingly worried about finances, raising food prices Concern about their personal finances and the economy in general is on the rise among U.S. consumers. Survey: BOPIS, brand values can lead to happy retailer holidays Many consumers are scaling back their holiday plans, but retailers can still capture their spending. Deloitte: Contactless and online shopping in big demand this holiday season Consumer anxiety over COVID-19 means retailers who remove the need for personal contact from shopping may have the brightest holiday. ACSI: Amazon customer service rating falters during COVID-19, but it’s not alone No internet retailer has improved customer satisfaction during the pandemic, but Amazon has seen a particularly notable decline. Consumers’ top priority in holiday shopping is… When it comes to deciding where to shop for holiday gifts, pricing is king. Bain: Strong non-store, grocery sales to drive holiday growth Retailers should expect e-commerce to deliver the most cheer this holiday season. Store closings slowed down in September and October As COVID-19 cases scaled up during the month of May, 1,385 stores taking up 40 million sq. ft. closed for good in the United States. Walmart, Target, Sam’s Club, Nordstrom tops in contactless shopping experiences Some retailers have adapted to the need to reimagine the customer shopping experience better than others. Consumer confidence continues to rise After two months of significant positive growth, American consumer confidence in October is at its highest observed point since March of this year, despite much volatility. Target more than doubles Deal Days sales; starting Black Friday early Competing with Amazon Prime Day paid off for Target. First Previous 167 168 169 170 171 Next Last
