Research Topic

The most popular online grocery retailer is not a grocer, strictly speaking.

Walmart’s new membership program, Walmart Plus, is running fast out of the gate.

Social media influencers may not be so influential, after all.

Not all shopping will be done online this season. 

The National Retail Federation (NRF) wants consumers to make their holiday purchases safely and early amidst the continuing COVID-19 pandemic.

A survey demonstrates most consumers will maintain traditional holiday spending habits, with a couple of modern twists.

A new survey indicates a strong omnichannel customer experience is key to physical store success.

Consumers are not getting any more confident in the economy, but not getting significantly less confident, either.

Compromises between retailers and their landlords on outstanding rent obligations has been crucial to many retailers’ survival during the pandemic. 

Despite a record number of retail bankruptcies, the retail category leads an annual ranking of the brands that customers are most loyal to.