Research Topic

Two-thirds of Americans surveyed by the International Council of Shopping Centers said they would begin making holiday purchases before Thanksgiving Day and nearly three-quarters plan to spend the same amount of money or more than they did in 2019.

Consumers keep shifting their spending online for larger shopping trips as the pandemic continues.

Users of the Amazon Alexa voice assistant can start their Prime Day shopping a couple of days early.

Amazon should be pleased with consumer intentions for its upcoming Prime Day omnichannel sales extravaganza (Oct. 13-14).

During the first week of September, traffic at outdoor shopping centers was 24.6% lower than a year ago.

Restroom cleanliness is more important than for stores and restaurants.

Amazon and Walmart received high rankings for making emotional connections with customers during the pandemic, but another brand took the top spot.

Amid still-high unemployment, not all retailers are having an easy time attracting holiday workers.

This year’s Halloween festivities appear similar to years’ past — from trick-or-treating to shopping in stores —despite the pandemic.

Consumers are not basing future shopping decisions on the outcome of the election.