Consumer sentiment at 13-month highLowering inflation helped give a boost to consumer sentiment in early February. PwC study shows what consumers want for better in-store experiencesHelpful sales associates are the No. 1 reason customers will shop in-store. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiences A large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. Survey: Amid labor shortage, technologies must desired by retail employees are … Retailers aren’t the only ones worried about the impact of labor shortages on the workplace. Expert weighs in on January sales Naveen Jaggi, president, Retail Advisory Services, JLL, weighs in on January retail sales. Core retail sales rise in January in every category Retail sales rebounded in January amid a pick-up in post-holiday spending. January online grocery sales: Mass stores continue to make gains over grocers Consumers are losing interest in one method of receiving online grocery orders. A lot of customers haven’t shopped for Valentine’s Day yet A last-minute Valentine’s Day sales bump may be coming. Credit card delinquencies, card over limit up significantly in 2022 Credit cards played a big role in holiday shopping. First Previous 97 98 99 100 101 Next Last