Here’s what customers don’t like about storesShoppers are returning to stores, but it doesn’t mean they’re happy with the experience. The top thing customers care about when making an online return is…More than six in 10 shoppers all want the same option when returning an online purchase. Valentine’s Day spending to be second highest on record at $25.9 billion Despite inflation, Americans are ready to show the love on Valentine’s Day — and that’s good news for retailers. Study: Total e-commerce fraud in 2023 will exceed $200 billion E-commerce fraud is on the rise, and so are its economic costs to retailers. Analysis: Retail Outlook 2023 After two years of frenetic activity fueled by a post-pandemic recovery, retailers are expected to confront a tougher operating environment in 2023. Customers will spend money with retailers who offer these features... Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience. The most popular grocery stores in America are …. A discounter and two convenience-store chains rank among the 10 most popular grocers in America. NRF: Holiday sales rise 5%, just miss forecast The retail industry’s biggest sales season of the year ended on a high note, but still fell short of forecasts. SAP study reveals expanding disconnect between customer, retailer perceptions Retailers and consumers are not aligned when it comes to priorities and preferences across the board, including frequency of engagement. Consumers want sustainable options, high-tech shopping experiences Consumers are cutting back on discretionary spending but they are still willing to invest in eco-friendly options. First Previous 100 101 102 103 104 Next Last
