Consumer Attitudes & Behavior

Online grocery sales in October were down 3% year-over-year but, at $7.8 billion, were flat with the previous month.

Retailers looking to maximize their holiday appeal should offer a buy now, pay later (BNPL) purchase financing option.

Sentiment among U.S consumers turned more positive in the beginning of December as inflation concerns eased to a 15-month low.

A poor in-store experience can have a major cost impact on a business.

Some retailers performed better than others over Black Friday and the three days that followed (Cyber Weekend.)

Holiday deals at the end of the month helped reduce online inflation for U.S. consumers in November.

A new survey reveals that most consumers still shop in brick-and-mortar stores, but have certain expectations.

Military installations can have a major impact on local businesses — including shopping malls.

A new survey reveals the most important aspects of a mobile holiday shopping experience for consumers.

E-commerce retailers looking to attract holiday customers should pay close attention to their return policies.