Skip to main content

Consumer Attitudes & Behavior

  • Study: Harsh winter freezes retail sales

    San Jose, Calif. – This winter has not only frozen roads and roofs, but also had a chilling effect on retail sales. According to the monthly Retail Performance Pulse from RetailNext, there was a 10.4% year-over-year decrease in sales on a 12.5% decline in traffic at brick-and-mortar stores for the retail month of February (Feb. 1-28).

  • Fewer retailers among Fortune’s ‘Best Companies’ list

    The retail industry continued to backslide on Fortune’s list of the 100 Best Companies to Work For, but the slight may not be as bad as it seems.

    The 2015 version of the list included 10 retailers compared to 12 retailers on the 2014 version and 14 retailers on the 2013 version. Notable inclusions on the 2015 list were Wegman’s (7), Container Store (27), QuikTrip (54),Whole Foods Market (55), Recreational Equipment (58), Build-A-Bear (59), CarMax (64), Publix (81), Zappos (86) and Nordstrom (93).

  • NRF: St. Patrick’s Day spending set to rise

    Washington, D.C. -- Consumers are opening up their pocketbooks for St. Patrick’s Day, according to the National Retail Federation’s St. Patrick’s Day Spending Survey.

    The survey, conducted by Prosper Insights and Analytics, finds that nearly 127 million Americans are planning to celebrate the traditional Irish holiday and will spend an average of $36.52 on green garb, festive food and more, compared to $35.78 last year.

  • Target appeals to Hispanic shoppers in new marketing campaign

    Target is trying to increase its appeal with Hispanic shoppers by launching a new marketing campaign focusing on customs that are unique to many Latino communities.

    The campaign, called “Sin traduccion,” or “No translation,” will feature two television ads, as well as digital and in-store components.

    According to Ad Age, the campaign is meant to be a celebration of moments, traditions and emotions that are treasured by many in the Hispanic culture and spark a larger conversation with the community.

  • Store Design: Quantifying the bottom line results

    New York -- Retailers who take a holistic approach to measuring the benefits of new store designs are most successful in accurately quantifying the bottom-line results, according to new research from EWI Worldwide and A.R.E. (the Association for Retail Environments).

  • Publix, Aldi tops in customer experience rankings

    Publix, Aldi and H-E-B now share something else besides operating in the grocery sector: They all do a stupendous job of serving their customers.

    According to a study of 10,000 U.S consumers, the three supermarket chains earned the highest scores in the 2015 Temkin Experience Ratings. The list ranks 293 companies across 20 industries.

    Joining those firms in the top 12 spots are retailers Chick-fil-A, PetSmart, Amazon.com, Trader Joe's, Papa John's, Walgreens, and Hannaford's.

  • Survey: Free shipping still drives online purchases

    Reston, Va. - Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale. According to the second UPS Pulse of the Online Study conducted with comScore Inc., American online shoppers are open to new trends on social media and in-store technologies, making more purchases on tablets than any other market.

  • Publix, Aldi, H-E-B top Temkin Experience Ratings

    Waban, Mass. – Publix, Aldi and H-E-B share something besides all operating in the grocery sector. Based on a study of 10,000 U.S consumers, the three supermarket chains earned the highest scores in the 2015 Temkin Experience Ratings that ranks 293 companies across 20 industries.

    Joining those firms in the top 12 spots are retailers Chick-fil-A, PetSmart, Amazon.com, Trader Joe's, Papa John's, Walgreens, and Hannaford's.

X
This ad will auto-close in 10 seconds