Consumer Attitudes & Behavior

The new owner of the 550,000-sq.-ft. Lakeview Square Mall in Battle Creek, Michigan, finds itself in a common quandary among property owners today -- launching an all-points search for retailers to fill the hole left by a closing Macy’s.  

Generation Z grew up online, but that doesn’t mean that’s where they do all their shopping.    Sixty-seven percent of Gen Z — the first “digitally native” group to grow up not knowing a world before cellular phones, smartphones and other digital devices — said they shop in a bricks-and-mortar store most of the time, with another 31% shopping in-store sometimes, in a new survey by IBM and the National Retail Federation.  

Charitable giving exceeded $971 million, partially fueled by the convenience of mobile commerce.    That’s according to data aggregated in PayPal’s interactive tracker, the company’s online “giving” platform. In addition to contributions made during the holidays, PayPal reported it processed $7.3 billion in contributions in 2016 — an 11% increase in charitable giving for the year.  

Despite being criticized as being impersonal gift options, gift cards continue to rise in popularity.   In fact, gifts care are increasingly expected and eagerly used, especially among "older" millennial adults, according to “Prepaid and Gift Cards in the U.S., 5th Edition,” a report from market research firm Packaged Facts.  

Despite disappointing results from some retailers, overall holiday sales are shaping up to be in line with industry projections.  

Ollie's Bargain Outlet Holdings raised its full-year outlook after shoppers flocked to its stores in search of its signature “good stuff cheap” during the holiday season.   For the nine-week period ended December 31, 2016, Ollie’s total sales increased 16.3%, with a same-store sales increase of 1.9%. The discounter said it now expects full-year net sales to total about $888 million, ahead of the FactSet consensus of $874 million. It expects same-store sales growth of about 3% and per-share earnings of about 93 cents.

Neiman Marcus Group is not going public anytime soon.    In a filing on Friday, the luxury department store retailer said it would withdraw its initial public offering, having determined "that it is not in its best interests" to proceed with the initial public offering at the current time.     

Millennials grab most of the attention from brand marketers, but baby boomers still have greater disposable income and far more purchasing clout.