Loyalty Beyond the Holidays: Brand purpose crucial to long-term customer loyaltyThe holiday season is no longer the shopping calendar’s defining moment. RetailMeNot: Most shoppers will be in stores in DecemberRetail stores are still very much a destination for holiday shoppers. Report: Department stores need a great Black Friday While retailers across the board are looking forward to a successful Black Friday, one group stands out. Study: Identity theft worries won’t damper holiday shopping Even concerns about identity theft and fraud isn't enough to curb customers’ holiday shopping plans. NPD Group: Hot start to holiday season for some retailers Helped by the weather, some retailers are getting a jump-start on holiday sales. Black Friday shopping more popular than ever Despite some earlier reports to the contrary, a new survey indicates that Black Friday remains a prime shopping day. Report: Aggressive holiday promotions to cut into retailers' margins Retailers' margins will be substantially lower in 2018 due to aggressive discounting and pricing. Americans can’t stop looking at their smartphones American consumers have earned a new nickname: “device-dependent.” Study: Rising shopper expectations outpace in-store service Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service. Retail sales inch up in October U.S. retail sales edged up slightly in the month before the holiday shopping season starts in earnest. First Previous 282 283 284 285 286 Next Last
