This is why online customers abandon their shopping cartsConsumers are more apt not to go through with an e-commerce purchase if the retailer fails to provide experiences and services. Fraud heads list of retailers’ top payment-related challengesRetailers have gotten little in the way of relief since the switch three years ago to new chip-based credit and debit cards. Young shoppers to lead the holiday charge Higher wages will fuel increased holiday spending this year — particularly among younger generations. Discount stores big with teen holiday shoppers Teens may be digitally savvy, but when it comes to shopping they tend to favor traditional venues. Physical stores, mobile among winners this holiday season Over half of shoppers will utilize physical retailers for the majority of their holiday shopping this year. Mobile payments still stuck in neutral Consumers love using their smartphones when shopping — with one big exception. ’Tis the season for digital shopping Consumers will be increasingly powering up their computers, mobile devices and virtual assistants this holiday season. Customer loyalty stems from this shopper expectation Loyal shoppers only want to buy from online retailers they believe “have their back.” Holiday spending to climb, but shoppers want deals Consumers are feeling generous this holiday season, but they still want the biggest bang for their buck. ICSC: Black Friday weekend store visits, spending is expected to surge Omnichannel retailers are positioned to benefit the most from Black Friday weekend. First Previous 250 251 252 253 254 Next Last