SAP: Holiday shoppers like mixing channelsA new study from SAP indicates that retailers with strong omnichannel offerings will perform best this holiday season. Shopify: Here is what draws millennial Black Friday shoppersNew data from e-commerce platform Shopify reveals three key factors millennial shoppers will look for this Black Friday. Survey: Consumers like fresh food, but retailers lag with tech A new survey indicates consumers are spending more on fresh food, but retailers need to do more to respond. Consumers are ready for m-commerce, but are retailers? A new survey from PayPal indicates retailers are lagging in the crucial area of mobile commerce. ACSI: In ominous sign, customer satisfaction plummets for 4th straight quarter Overall U.S. customer satisfaction is on the decline — and that does not bode well for the economy. Harrods ignites Christmas controversy Harrods isn’t generating much holiday love this year. Expect ‘roller-coaster’ holiday shopping season, advises NPD Retailers shouldn’t take anything for granted this holiday season. Survey: Boomers don’t say ‘OK’ to this grocery service Baby boomers are much less likely than younger consumers to participate in a particular omnichannel grocery activity. Gen Z holiday shoppers opt for stores over online Gen Z is technically savvy, but when it comes to holiday shopping they are more likely to head to the mall than the generation that preceded them. Survey: This factor keeps holiday shoppers happy Shipping costs are important, but not the top motivator for consumers during the holidays. First Previous 214 215 216 217 218 Next Last
