Study: Consumers ready to buy apparel in-store — but nix try-onsShoppers are ready to purchase apparel and other non-essential items in stores, but with some major changes compared to pre-pandemic. Consumer impulse purchases jump in AprilAmericans spent more on impulse purchases post-pandemic than before the outbreak. Survey: Consumers pivot toward e-commerce during COVID-19 A new survey suggests consumers plan to shop online more as they visit brick-and-mortar stores less due to the COVID-19 pandemic. Survey: Personalized service keeps customers happy Customer service personalization can boost shopper spending and retention. Discounters see the biggest surge in online grocery shoppers The largest year-over-year percentage-point increases in online grocery shoppers are not occurring at traditional supermarkets. Recovery likely in ‘fits and starts,’ according to NRF chief economist With some governors lifting stay-at-home orders across the country, economic recovery from the COVID-19 pandemic is likely to come gradually and may vary by location. Analysis: Wayfair has failed to turn over a new leaf as net loss continues to rise In starting its new fiscal year, Wayfair’s results make it clear that the company has failed to turn over a new leaf. Survey: COVID-19 will permanently shift online shopping habits Curbside pickup is one omnichannel shopping service that will remain popular after the COVID-19 pandemic subsides. Survey: Retail shrink rises in 2019; only 6% of losses recovered Retail theft due to shoplifting and dishonest employees remains a serious problem for retailers. Wayfair Q1 sales surge but loss widens Wayfair Inc.’s sales grew nearly 20% in its first quarter as Americans spruced up their homes during the COVID-19 outbreak. First Previous 197 198 199 200 201 Next Last