The state with the most SMBs selling on Amazon is…The same Midwestern state has the most small-and-medium-sized businesses (SMBs) selling in Amazon’s stores per capita and the fastest-growing SMBs selling in its stores. CSA Webinar: RILA’s blueprint for shopping now — and in the futureThe COVID-19 pandemic has made the ability to deliver on in-store health and safety efforts the most important aspect of the customer experience — and experts predict it will remain so for some time. The top shopping app is… Amazon is number one in many categories, but not in worldwide downloads of its shopping app. U.S. e-commerce to grow 18% in 2020, according to eMarketer Online sales growth is set for another big gain this year, boosted by the COVID-19 pandemic. Survey: Returns are critical to e-commerce success The returns experience plays a big part in online shopper satisfaction. U.S. online grocery sales rise 9% in June over May Consumers are getting more and more comfortable buying groceries online. Survey: Omnichannel alcohol trends likely to last beyond COVID-19 Consumers who began ordering alcohol online during the pandemic may have discovered a long-term preference. Chick-fil-A tops in customer satisfaction for sixth consecutive year Americans’ love affair with Chick-fil-A continues. CEO confidence up The nation's chief executives are feeling a bit more confident these days, but their mood is still grim. Survey: Online shoppers want returns reassurance As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. First Previous 187 188 189 190 191 Next Last