Consumer Attitudes & Behavior

Grocers get top marks for in-store COVID-19 response
The grocery industry has exerted the most consistent and visible efforts in implementing health and safety standards in response to the pandemic, followed by big-box and drug stores.
ACI: Global online sales up 81% in May amid spending shift; fraud attempts down
Consumers are starting to increase their online spending across traditional retail categories.

Report: U.S. retail sales to drop 10.5 % in 2020—with one bright spot

The U.S. retail sector could take years to recover from the impact of COVID-19, and the hit could be worse than that of the Great Recession.
Amazon in $10 million donation to groups supporting justice and equality

Amazon said it will donate $10 million to 11 organizations “working to bring about social justice and improve the lives of Black and African Americans.”
Survey reveals how online grocers can compete with Amazon

Grocery shoppers are visiting Amazon more during the COVID-19 pandemic, but will respond to certain e-commerce features.
Merchants report big decline in debit/credit card volume amid COVID-19

One-quarter of all merchants experienced a drop of more than 56% in April card volume as compared to February, according to data released by The Strawhecker Group.
Survey: The in-store COVID-19 services/safety measures consumers expect are…

Shoppers want retailers to offer clean stores and delivery perks in response to COVID-19.
Report: LVMH reconsidering acquisition of Tiffany

The biggest deal ever in the luxury market — the $16.2 billion acquisition of Tiffany & Co. by luxury good giant LVMH — may no longer be a sure thing.
‘Uncertainty abounds’ about economic recovery, says NRF chief economist

The reopening of businesses shut down by the COVID-19 pandemic is a significant step forward.
Nearly half of consumers ready to shop in-store this week

Forty-seven percent of people are willing to visit a store this week.

Consumer Attitudes & Behavior

Grocers get top marks for in-store COVID-19 response

ACI: Global online sales up 81% in May amid spending shift; fraud attempts down

Report: U.S. retail sales to drop 10.5 % in 2020—with one bright spot

Amazon in $10 million donation to groups supporting justice and equality

Survey reveals how online grocers can compete with Amazon

Merchants report big decline in debit/credit card volume amid COVID-19

Survey: The in-store COVID-19 services/safety measures consumers expect are…

Report: LVMH reconsidering acquisition of Tiffany

‘Uncertainty abounds’ about economic recovery, says NRF chief economist

Nearly half of consumers ready to shop in-store this week