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Kay Jewelers looks to connect with holiday shoppers
Kay Jewelers is looking to leverage social media and gamification to better engage with shoppers this holiday season.
From now through Dec. 20, visitors to Kay Jewelers' social media channels will be encouraged to participate in an interactive holiday-themed memory match game for a chance to win jewelry prizes. Fans can enter the Merry Match sweepstakes for a chance to win a prize from the featured daily collection by visiting KayMerryMatch.com, registering and playing the game. One winner will be selected each day and will receive a piece of jewelry.
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Survey: Holiday shoppers are in a hurry
Retailers looking to provide a positive customer experience this holiday season should realize time is of the essence.
According to a new survey of 1,267 U.S. consumers from LoyaltyOne Consulting, 94% of respondents said they expect retailers to take extra measures to keep checkout lines moving during the holiday rush. When asked why they avoided stores completely during the holiday season, 36% of shoppers said their primary reason is waiting too long at the checkout.

