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Holiday Recap: Top Five Customer-Engaging Omnichannel Campaigns
As we wrap up another holiday season, it’s time to review some of the most innovative and successful omnichannel promotions launched by retailers.
Some of these promotions were brand new, some were updated versions of established favorites. And some directly drove purchases while others built brand awareness and general holiday goodwill. But all five of the selected campaigns engaged customers in ways that should help boost loyalty long after holiday cheer fades.
Harry & David
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Harry & David tastes benefit of social marketing
Specialty gift retailer Harry & David is taking a visual and social approach to a holiday promotion.
Harry & David is hosting an interactive social media campaign called #TastetheHolidays through Dec. 31. Consumers who sign up for the campaign online and follow Harry & David on Instagram and/or Twitter can win a variety of prizes that include gift cards and baskets.
