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  • RadioShack welcomes Verizon with special offers

    FORT WORTH, Texas — RadioShack has announced that it is celebrating the arrival of Verizon Wireless products and services in more than 4,400 U.S. stores with a series of special offers. 

  • Safeway, Wegman's beat out Walmart, others for service

    TORONTO — Safeway and Wegman’s Food Markets ranked highest across all customer service elements, according to a survey by Empathica.

    Empathica, a customer experience management solution-provider, polled more than 16,000 consumers, and found that operations and merchandise were the two most important elements in grocery shopping versus other elements such as promotions, people and technology.

  • Report: Layaway back at Walmart

    NEW YORK — Walmart is bringing back its layaway program this holiday season, responding to pressures on low income consumers, MarketWatch reported.

    Walmart, which canceled the program in 2006, except for fine jewelery, based on costs and limited use, is bringing back the program at its Walmart U.S. stores for Oct. 17 to Dec. 16 for electronics and toys, according to the report.

  • Whole Foods daily deal hits record

    Portland, Ore. -- Daily deal site LivingSocial said Tuesday that it has reached new records with its first nationwide grocery deal, implemented with Whole Foods Market.

    The debut deal offered shoppers $20 worth of products at Whole Foods for $10.

  • Market Track shows Target largely unchanged in August

    It was steady as she goes for Target and many other retailers in terms of circular promotional activity in August, according to the last marketing insights from Market Track. There were a few instances where the number of pages per circular increased noticeably even if the number of circulars distributed was fairly consistent. For example, Walmart, Safeway and Best Buy saw the largest increase in pages while Lowe’s, JCPenney and Home Depot were the biggest decliners.

  • GameStop plays up loyalty rewards program

    GRAPEVINE, Texas — GameStop announced that customers can get double the PowerUp Rewards points just by reserving and paying in full on select games by Oct. 16, 2011. Participating games include:

    • Assassin's Creed: Revelations

    • Batman: Arkham City

    • Battlefield 3

    • Elder Scrolls V: Skyrim

    • Super Mario 3D Land

    • The Legend of Zelda: Skyward Sword

  • SymphonyIRI: Brand value, not price, key to driving loyalty

    CHICAGO — SymphonyIRI Group on Thursday released a brand report highlighting what elements help drive brand selection and brand loyalty.

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