Marketing Tactics

Westfield’s billion-dollar renovation of its Century City Mall in Los Angeles will include a swanky Uber Lounge where customers can wait in style for their rides.    The shopping center owner has formed a partnership with Uber to facilitate use of shared rides at its centers nationwide. The mall owner will create drop-off and pick-up stations at every one of its U.S. properties, whose locations will be digitally mapped into the Uber app. The idea: make pick-ups and drop-offs easier and build mall traffic.  

The spinner craze continues to benefit Five Below which has produced a stunning set of second quarter numbers, beating even its own high expectations. Total sales rose by almost 29% over the prior year, supported by a 9.3% uplift in comparables. Meanwhile, a substantial expansion of margins fueled bottom line growth where net income was up by 71.4%.  

Retail design firm Chute Gerdeman has been acquired by FCB (Foote, Cone & Belding) Chicago, part of the Interpublic Group of Companies.   The Columbus, Ohio-based Chute Gerdeman will now align with FCB/RED, the company's retail and shopper marketing division, to deliver full omnichannel retail marketing and connected physical branded experiences.  

The spinner craze helped propel Five Below in its second quarter, as the teen and tween value-retailer turned in an exceptionally strong performance that topped expectations.   Revenue rose 28.7% to $283.3 million in the quarter ended July 29, topping analysts' estimates of $276.6 million. Same-store sales jumped 9.3%, the highest since the chain's IPO in June 2012.  

As much as today's shoppers want convenience, they also prioritize saving money and will make time to uncover the best deals online and offline.     Over half (53%) of consumers indicated they invest over two hours a week looking for deals and savings across all sources, according to a survey from Valassis. About 25% of millennials and moms spend over four hours a week in their search for value.  

Kohl's is reaching out to its associates as well as the general public impacted by Hurricane Harvey.   The retailer said it will provide an estimated $1 million in financial support to its employees who have been significantly impacted by the storm. Kohl’s will continue to monitor the impact of the flooding throughout the region to evaluate the need for additional assistance.   

Roots has debuted a new experiential format that brings the iconic Canadian sportswear brand's heritage to life.   Roots' founders, Michael Budman and Don Green, are passionate about the outdoors, camping and Canada, and all three are reflected in the brand's new 5,100-sq.-ft. store, at Yorkdale Shopping Centre in Toronto.  The design of the space alludes to an open, modern cabin that showcases Roots' heritage and culture.  

West Elm brand is expanding in the U.K.   The retailer, a division of Williams-Sonoma, will open its second U.K. location, in the London suburb of Kingston-Upon-Thames in winter 2017. The two-story, 8,000-sq.-ft. store is on the ground floor of Bentalls Shopping Centre. The new location will open with the brand's holiday assortment, along with a signature mix of furniture and accessories, and Fair Trade Certified and handcrafted products.