Events

Move over Black Friday.   The biggest shopping day in terms of holiday sales is expected to be Friday, Dec. 23, while the biggest day in terms of store traffic is expected to be Saturday, Dec. 17, according to RetailNext Inc. (See lists at end of story.) It’s the first time in many years that Black Friday failed to top either of the lists.    

In a bold stand, Mall of America will be closed on turkey day this year.     The mall, located in Bloomington, Minnesota, has been open for business on the holiday for the past four years. The 5.6 million-sq.-ft. mall has more than 520 stores and restaurants, and a number of attractions.      “In years past we’ve all rallied together to answer the call for 24/7 shopper access that the Thanksgiving/Black Friday weekend brings.”   

CallisonRTKL is expanding the services it offers to retailers around the world.    The company is adding visual merchandising services to its current lineup of retail services, which include architecture, store planning and design, brand strategy and environmental graphic design.    “Visual Merchandising is more important than ever in the retail environment,” said Ignaz Gorischek, VP, CallisonRTKL, who will lead the visual merchandising team.     

Two major retail organizations delivered some early holiday cheer to retailers.   The National Retail Federation and the International Council of Shopping Centers issued their annual holiday forecasts on Tuesday, and both predicted holiday shoppers will spend more this year than they did last year.   

SPECS, the “Retail Event for Store Innovation,” has officially opened registration for its 53rd annual conference, to be held next March.   SPECS/2017, exclusively produced by Chain Store Age, is a diverse, dy-namic and engaging window into the world of retail, offering an annual opportunity for education and networking. A lineup of more than 30 workshops and sessions will cover topics and issues that impact store de-sign, construction and maintenance.   

Who are the leading women working in retail technology? Chain Store Age is accepting nominations for its annual feature recognizing female executives who are helping to transform the retail industry through technology.   The “Top 10 Women in Tech” will celebrate the achievements of female executives from all areas of retail technology. The winners will be profiled in a special section of the January 2017 issue of Chain Store Age, as well as in an online report on chainstoreage.com.  

In line with Staples, more retailers are choosing to turkey over Thanksgiving Day sales.    Retailers across a variety of categories — from club stores and discount chains to department stores — are letting “their employees enjoy the holiday with their families instead of staffing the cash registers” on Thanksgiving, according to a story in the Sun Herald.  

In addition to posting its earnings, Pier 1 announced a plan to protect the company from potential takeover bids.    On Tuesday, the home decor chain announced a “Rights Protection Agreement,” which will protect itself from any single shareholder seeking to acquire a 10% stake or more, as summarized in an article in MarketWatch.  

The key to success is customer satisfaction. By arming itself with a fleet of “great personnel,” The Container Store is always ready to deliver top-notch store-level service. This message was delivered during “Doing Well by Doing Good — How to Build Trust and Win the Modern Customer,” a topic discussed yesterday at “Retail’s Digital Summit 2016.” The event, sponsored by Shop.org, a division of the National Retail Federation, was held in Dallas.

Pacific Commons, located in the famed Gold Rush town of Fremont, California, will be getting a refresh, said owner Vestar.   The 1.2 million-sq.-ft. lifestyle and power center will be refurbished with new indoor-outdoor dining areas, trellis-enhanced landscaping, stone and wood seat walls, a fountain, and a gathering area with fire pits.