Corporate Governance

Framingham, Mass. – Staples Inc. underwent a difficult fourth quarter of fiscal 2014 as the company swung from a profit to a loss on special charges, faced investor pressure to change its board, sluggish sales and deal with fallout from its plan to acquire its largest competitor.  

Charlotte, N.C. - Family Dollar Inc. is overhauling its store network. The retailer has selected Interface Security Systems Holdings Inc. as its IP managed service provider across its entire retail platform.

Family Dollar recently completed a major initiative to modernize and refresh critical technology in each of its stores. The technology makeover, or Flat Rate Managed Service Project, was launched in collaboration with Interface in July 2014 and is scheduled for completion by May 2015.

New York  -- Foot Locker posted better than expected fourth quarter earnings on Friday, amid strong holiday sales. Net income jumped 21% to $146 million in the quarter, up from $121 million last year.

Total sales in the quarter increased 6.7% to $1.91 billion, also beating estimates of $1.87 billion. Same-store sales rose 10%.

Greensboro, N.C. – The Fresh Market Inc. will close its remaining stores in California, which include locations in Palo Alto, Santa Barbara and Laguna Hills, by March 31 in order to focus on higher growth opportunities. The decision comes even as adjustments to promotions and pricing helped drive impressive fourth quarter results.

Seattle – If you can’t beat ‘em, join ‘em. Amazon.com is reportedly heeding that old saw with plans to open a store on the Tmall site of Chinese e-commerce giant Alibaba Holding Group.

Columbus, Ohio – Higher gross margin helped Big Lots Inc. increase net income 12% to $94.43 million.

In the fourth quarter of fiscal 2014 from $84.35 million in the same quarter a year earlier. Net sales climbed 1% to $1.59 billion from $1.57 billion, with same-store sales improving 2.9%.

New York -- Installing traffic counters and collecting traffic data is easy. But turning the data into better business results is challenging for even the best retailers. Register now for Chain Store Age’s Webinar, “Three Ways to Get the Most Out of Traffic & Conversion Programs,” which will be held on Wednesday, April 1, at 2 p.m. EST.

By Ryan Condren, CPEX Real Estate

Open-air centers go far beyond shopping

In the 1990s, when the Internet and eCommerce created a tangible link between modes of shopping that had previously been isolated (stores and catalogs), retailers struggled with how to understand, measure, and connect with shoppers in multiple ways.

It was out of this confusion that the concept of “multichannel” was heralded as retail’s saving grace, and soon, retailers were all abuzz with cross-channel shoppers.

Fast-forward a few years and retailers began scratching their heads wondering why their “multichannel” initiatives hadn’t delivered the stunning ROI they were pro