Strategy

Nordstrom has bucked the gloom associated with other department stores and has posted a strong set of second quarter numbers.

Consumer sentiment dipped in August amid concern about rising prices.

One of the nation’s leading fabric and craft retailers wants to make sure associates are available to assist customers when they visit stores.

A British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks.

One of the world’s largest managers of retail real estate properties has announced it will re-organize itself into three global businesses.

Amazon wants to expand its brick-and-mortar breadth — but just not through retail stores.

J.Jill’s new CEO is shaking up the company’s leadership team with the addition of two veteran executives.

Executives from The Home Depot described the makings of a $30.5 billion quarter on the company’s earnings call this week.

Google is reportedly delving deeper into brick-and-mortar.

With the continued success of mixed-use infill projects in urban centers across the country, it was perhaps inevitable that the format would start to expand into new environments.