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Helzberg strives for multichannel VIP customer experiences
Helzberg Diamonds is committed to “making people feel loved.” By adopting a set of multichannel customer experience management solutions, the jeweler is taking the next step to “wowwing” its shoppers with more personalized customer service cross-channel. -
Five reasons why Walmart bought Jet.com
With its deal to buy Jet.com officially close, Walmart CEO Doug McMillon decided to answer a question that many folks have been asking: Why Jet.com? In a blog on its website, McMillon listed the top five reasons it bought the online startup. The top reason: to better serve Walmart customers and reach new ones.

