Consumer Affairs & Relations

Wal-Mart Stores said it would offer better financial education and investment options to its associates, following its agreement, along with Merill Lynch, to pay a total of $13.5 million to settle a long-running class-action lawsuit alleging the retailer and its retirement plan administrator breached their fiduciary duty toward nearly 2 million past and present Walmart workers in the company’s 401(k) plan, Forbes.com reported.

New York City -- Barnes & Noble said Thursday it has earned the top rating of 100% for the fourth year in a row in the 2012 Corporate Equality Index, an annual survey administered by the Human Rights Campaign Foundation.

Barnes & Noble joins the ranks of 190 other major U.S. businesses, which received top marks for their treatment of lesbian, gay, bisexual, and transgender employees and consumers.

GOODLETTSVILLE, Tenn. — Dollar General announced that it is giving $100,000 to the U.S. Marine Corps Reserve Toys for Tots Foundation to support its efforts to provide toys to underprivileged children.

"Dollar General is proud to support Toys for Tots this holiday season," said Rick Dreiling, Dollar General's chairman and CEO. "Our stores are happy to be a part of Toys for Tots' mission of bringing joy and excitement to children who might not otherwise have a gift to open on Christmas."

"I know half the money I spend on advertising is wasted, but I can never find out which half."

 – John Wanamaker, Department Store Tycoon and Marketing Pioneer of the early 20th Century

“There is an online privacy war going on, and without help, consumers will lose.”

– Chris Calabrese, Legislative Counsel, American Civil Liberties Union

Mooresville, N.C. — At its annual conference in Mooresville, N.C., held Tuesday, Lowe's executives are prepared to talk growth and the transformation from retailer to a "home improvement company."

BENTONVILLE, Ark. — Sam's Club announced that it is teaming up with The Salvation Army and Off the Field professional football players' wives association for the fifth annual Dream Drive for the Salvation Army. Twenty pre-selected families from the Salvation Army Adopt-A-Family program in 10 different cities will receive $1,000 worth of gifts, including food, clothes, personal items and toys from Sam's Club. As part of the Dream Drive campaign, Off the Field representatives will be shopping at their local Sam's Clubs on Dec. 8 to purchase items for these families.

As retailers assess what worked and what didn’t in terms of Black Friday promotions and Thanksgiving weekend sales, overall there are a few things that stand out.

Delinquency rates in Target’s credit card portfolio are still really good, but after several years of steady improvement, a slight deterioration has become evident the past few months.

In November, 3.3% of accounts were three or more payments past due, the same rate as the prior month but slightly higher than the low of 3% seen during September, August and July. Likewise, accounts with four or more payments past due stood at 2.2% in November, the same as in October, but higher than the 2.1% seen the prior four months.

As retailers assess what worked and what didn’t in terms of Black Friday promotions and Thanksgiving weekend sales, overall there are a few things that stand out.

Listening to the debate over the years about whether India should allow foreign direct investment in its retail industry sounded an awful lot like the opposition Walmart has dealt with for decades in the United States.