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Consumer Affairs & Relations

  • Jo-Ann Stores bucks Thanksgiving Day sales trend

    HUDSON, Ohio — While many retailers are boasting about opening on Thanksgiving Day night to give shoppers an early start on the Black Friday weekend, Jo-Ann Fabric and Craft Stores is going in a different direction and will stay closed for the holiday. 

  • Revenue, comps rise for Delhaize America in Q3

    SALISBURY, N.C. — Network growth and higher retail inflation prompted growth in both revenues and comparable-store sales for Delhaize America, the U.S. division of Delhaize Group, for the third quarter ended Sept. 30.

    Revenues realized a gain of 3.5% to $4.9 billion, compared with the year-ago period, while comparable-store sales jumped 1.9%. Delhaize, however, acknowledged that due to the economic environment and the decrease of consumer confidence, particularly in the southeastern United States, volume trends were down from the previous quarter.

  • Sam's Club donates $1M to help end child hunger

    BENTONVILLE, Ark. — Sam's Club announced that it will donate $1 million to support child hunger programs through feeding America as part of its Holiday Taste of Sam's Club event Nov. 18 to 20.

  • Giant Eagle names Laura Shapira Karet as CEO

    Pittsburgh -- Giant Eagle announced that its Board of Directors has named Laura Shapira Karet to serve as the company's CEO, and John Lucot to serve as the company's president and COO, effective January 9, 2012.

    Karet, 42, will succeed her father David Shapira, who will assume the position of executive chairman of Giant Eagle's Board of Directors.  Shapira has served the privately-held, family-owned company for 41 of its 80 year-history, and has been CEO since 1980.

  • Home Depot posts another quarter of growth

    ATLANTA — Stormy weather around the country had something to do with Home Depot's third quarter sales gain of 2.9%. So did strength in core categories.

    The world's largest home improvement retailer posted a 4.2% comp-store sales gain for the quarter ended Oct. 30. Total sales increased 2.9% to $17.326 billion. And even bigger growth came in the net earnings column, where Home Depot reported a 13.0% increase and net earnings of $934 million.

  • Report: New York City world’s most expensive retail destination

    Los Angeles -- A report released Tuesday by CBRE Group said that New York City remains the world’s most expensive shopping destination as retailers focus on the major fashion capitals.

    “Retailers continued to expand their store networks to gain market share during the third quarter despite concerns regarding consumer confidence,” said Anthony Buono, CBRE executive managing director of retail services.

  • Bon-Ton CEO to retire once successor named

    Milwaukee -- Bon-Ton Stores Inc. said Monday that its CEO Bud Bergren will retire his position once the company finds and hires his successor.

    When a new CEO is in place, Bergren will transition to chairman; current executive chairman Tim Grumbacher will vacate the chair but remain a director. Bergren has been CEO since 2004.

    The succession plans comes on the heels of same-store sales dips in October and a downwardly modified outlook for the year.
     

  • Staples Q3 profit up 13%, lowers full-year outlook

    Framingham, Mass. -- Staples Inc. reported Tuesday that profit for the third quarter climbed 13% to $326.4 million, from $288.7 million a year earlier. Earnings met Wall Street expectations.

    Revenue rose 1% to $6.57 billion from $6.54 billion, missing analysts’ expected $6.71 billion. North American retail unit revenue was flat at $2.7 billion, with same-store sales down 1%. International revenue slid 7% on a local currency basis to $1.3 billion, leading the retailer to adjust its full-year forecast downward.

  • Saks Q3 profit plummets, but beats Street

    New York City -- Saks Inc. reported Tuesday that profit for the quarter ended Oct. 29 slid to $17.8 million from $36.3 million a year earlier, still beating Wall Street expectations. Last year’s results were boosted by a large tax reserve-related gain.

    Revenue rose 5% to $692.3 million from $658.8 million, surpassing analysts’ predictions of $690.6 million. Results were boosted by more full-price selling and fewer promotions.
     

  • Walmart firms commitment to Asia Pacific economies

    HONOLULU — Walmart is firming its commitment to Asia Pacific economies, the company announced at the annual Asia Pacific Economic Cooperation (APEC) CEO Summit in Honolulu, Hawaii, Nov. 11 to 14. 

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