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Consumer Affairs & Relations

  • Whirlpool, Habitat build hope in Benton Harbor

    BENTON HARBOR, Mich. -- Whirlpool Corporation (WHR) and Harbor Habitat for Humanity have completed construction on the homes built in partnership with Tynisha Murphy and the Patterson family, dedicating the homes in a ceremony that took place Dec. 8. The builds took place on side-by-side lots in the Harbor Shores community of Benton Harbor. 

  • E-commerce now 10% of total retail sales

    Online sales returned to pre-recession growth levels in 2012, advancing 15% to a record $186.2 billion, according to a year end recap by online measurement firm comScore.

  • Verizon Communications elects Walgreens chief Greg Wasson to board

    New York -- Verizon Communications on Thursday elected Greg Wasson, Walgreens president and CEO, to the Verizon board of directors, effective March 1.

    "Greg Wasson brings to Verizon an in-depth knowledge of the retail and healthcare industries," said Lowell McAdam, Verizon

    chairman and CEO. "He offers a unique perspective as the leader of a successful Fortune 50 company focused on innovation,

    traditional and nontraditional growth, operational and technical excellence, and multichannel integration.”

  • Survey: Majority of shoppers to spend up to $100 on Valentine's Day gifts

    Los Angeles -- Survey results released Thursday by PriceGrabber found that 62% of consumers plan to spend as much as $100 on gifts for Valentine’s Day, down from 68% in 2012. However, 36% plan to spend more than $100 compared with 28% last year.  

  • Staples Canada and Alliance Data announce multi-year agreement

    Dallas -- Alliance Data Systems Corp. announced Thursday that its Canadian loyalty business signed a new multi-year agreement with Staples Canada Inc., which operates about 330 locations under the banners Staples and Bureau en Gros.

    Staples Canada joined Alliance’s Air Miles Reward Program, under which reward miles are redeemed for more than 1,000 different rewards. The retailer will launch the program in-store and online in March.

  • Does Social Responsibility = Retail Opportunity?

    In case you missed it, one of America’s biggest and most iconic brands was in the news recently for something other than the latest sales figures: Wal-Mart announced an ambitious plan to hire approximately 100,000 veterans over the next five years.

  • 2013: The year retail rebounds?

    By Gary Glick, partner, Cox, Castle & Nicholson LLP

  • FTC issues new guidelines for mobile marketing

    Finding the right balance between providing consumers targeted and offers while still respecting their privacy is ongoing battle for mobile marketers. Now, the The Federal Trade Commission, the nation’s chief privacy agency, has issued a staff report recommending ways that key players in the rapidly expanding mobile marketplace can better inform consumers about their data practices.

  • Target loyalty program comes to Canada

    TORONTO — Canadian consumers eager to get their hands on a Target loyalty card can now apply for one. Target Canada announced that pplications for its REDcard products - the Target Debit Card and the Target RBC‡ MasterCard - are now available online at Target.ca/redcard. Guests planning to shop at Target stores in Canada with a REDcard will receive an additional 5% off Target's already low prices, applied instantly at the time of purchase.

  • RILA seeks tax fairness in 2013

    ARLINGTON, Va. -- The passage of comprehensive tax reform and a more level playing field between online retailers and Main Street retailers for sales tax collection top the Retail Industry Leaders Association’s public policy priorities for 2013.

    According to RILA, the retail industry pays among the highest domestic effective tax rates at 36.4% more than 10 percentage points higher than the average for all other industries.

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