Consumer Affairs & Relations

Washington, D.C. – The National Retail Federation estimated that the retail industry added 13,500 jobs in November, and 268,500 year-over-year.

The Bureau of Labor Statistics Employment Situation report showed that November total nonfarm payroll employment rose by 203,000, with the unemployment rate at 7%.

Columbus, Ohio – Big Lots reported a net loss of $9.5 million for the third quarter of fiscal 2013, up from a net loss of about $6 million in the year-ago period. The retailer also said it will exit the unprofitable Canadian market, which it entered through an acquisition in 2011.

Net sales grew about 2% in the same period, to $1.15 billion from $1.13 billion, and consolidated same-store sales declined about 2.5%.

Ann Arbor, Mich. – Facebook is the lowest scoring brand in the overall ForeSee Customer Experience Index, with a score of 69. The index, a study that examines how today's customer experiences with the top 100 brands across seven industries as reported by Interbrand are predictive of companies' future business success, shows that while Amazon dominates retail industry at the brand level (87), Nordstrom (86), Coach (85), Costco (84) and Tiffany (84) are statistically within reach of the leader.

Goodlettsville, Tenn. – Dollar General delivered some impressive financial results for the third quarter of fiscal 2013 as traffic improved and shoppers spent more per transaction on average. The retailer said it plans to open approximately 700 stores in fiscal 2014 and remodel or relocate approximately 525 locations, expanding store selling square footage by 6% to 7%.

Dollar General’s net income increased by a better-than-expected 14% to $237 million in the 2013 third quarter compared to $208 million in year-ago period.

Kroger has extended its streak of consecutive same-store sales growth to 40 quarters — an impressive feat in light of the slow economic recovery.
 
The company reported a same-store supermarket sales increase of 3.5%, excluding fuel, for the third quarter.

"The resiliency of our Customer First strategy … was on full display during the quarter, even as our internal research shows that customers remain uncertain about the economy," Dave Dillon, Kroger chairman and CEO said.

New York -- Eddie Lambert’s ESL Partners has reduced the size of its stake in Sears Holdings Corp. disclosing in a regulatory filing on that it now owns 48.4% of its shares, down from 55.4%.

In a statement, Lampert said that his fund had distributed 7.4 million shares in Sears to investors who wanted to withdraw money from his firm.  He said that he had not sold any of his personal holdings.

New York -- Aeropostale reported a loss of $25.6 million for its fiscal third quarter, compared to a profit of $25 million in the same period last year.

Sales dropped 15% to $514.6 million, from $605.9 million in the year-ago period. Same-store sales also decreased 15%.

Sears Holdings chairman and CEO Eddie Lampert has pared down his stake in the retailing company, according to a regulatory filing Tuesday.

A Securities and Exchange Commission filing showed that Lampert reduced his stake in Sears Holdings to 48.4%, from a 55.4% stake reported in March. That leaves him with about 51.6 million shares in the company, whose stock was valued at $50.38 per share Wednesday morning on the NASDAQ, down from its opening price of $52.62.