Consumer Affairs & Relations

Stanley Black & Decker has added Debra Crew, president of PepsiCo Americas Beverages, to its board of directors. Crew joined PepsiCo in 2010 as president of the western region of PepsiCo Europe, and was promoted in 2012.

Prior to PepsiCo, she held a number of management and leadership roles at Mars, Dreyer’s Grand Ice Cream and Kraft Foods.

Los Angeles — Retail rents in the world’s most expensive markets will rise further in 2014 due to a shortage of available prime locations combined with a lack of new development, according to CBRE Group’s third quarter report on the world’s prime global retail markets.

Hong Kong (US$4,333 per sq. ft.) remains the world’s most expensive retail market by a substantial margin. Hong Kong houses the highest representation of luxury retailers among all global cities. With a healthy tourist market and a lack of available space.

Ann Arbor, Mich. – Facebook is the lowest scoring brand in the overall ForeSee Customer Experience Index, with a score of 69. The index, a study that examines how today's customer experiences with the top 100 brands across seven industries as reported by Interbrand are predictive of companies' future business success, shows that while Amazon dominates retail industry at the brand level (87), Nordstrom (86), Coach (85), Costco (84) and Tiffany (84) are statistically within reach of the leader.

Goodlettsville, Tenn. – Dollar General delivered some impressive financial results for the third quarter of fiscal 2013 as traffic improved and shoppers spent more per transaction on average. The retailer said it plans to open approximately 700 stores in fiscal 2014 and remodel or relocate approximately 525 locations, expanding store selling square footage by 6% to 7%.

Dollar General’s net income increased by a better-than-expected 14% to $237 million in the 2013 third quarter compared to $208 million in year-ago period.

Kroger has extended its streak of consecutive same-store sales growth to 40 quarters — an impressive feat in light of the slow economic recovery.
 
The company reported a same-store supermarket sales increase of 3.5%, excluding fuel, for the third quarter.

"The resiliency of our Customer First strategy … was on full display during the quarter, even as our internal research shows that customers remain uncertain about the economy," Dave Dillon, Kroger chairman and CEO said.

Los Angeles -- John Dawson has been named president and CEO of coffee and tea retailer Coffee Bean & Tea Leaf, charged with accelerating the chain’s plans for global growth.

Robert Adler was named acting chairman of the U.S. Consumer Product Safety Commission to fill a position vacated by former chairman Inez Tenenbaum.

Adler joined the CPSC, an agency that exerts tremendous influence over the consumer packaged goods and retail industries, in 2009 when he was appointed by president Barack Obama. Prior to his appointment Adler served on the Obama Transition Team and and co-authored a report on the CPSC for the administration.

Oak Brook, Ill. -- The Inland Real Estate Group of Cos. has been named the recipient of the 2014 Torch Award for Marketplace Ethics by the Better Business Bureau.

The award was presented at the 17th Annual BBB Awards Luncheon Ceremony at the InterContinental Hotel in Rosemont, Ill.  

This is the second Torch Award for Marketplace Ethics that Inland has received from the BBB. The company was presented with its first Torch Award for Marketplace Ethics in 2009. Last year’s winner was The Boeing Co.