Consumer Affairs & Relations

Customers are pulling back on general merchandise categories amid inflation at Walmart, which is often called a bellwether for the nation’s retail industry. 

In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.

New data indicates where, and how, criminals are successfully committing online fraud.

Bath & Body Works has lowered its second-quarter and full-year expectations, citing a “challenging operating and macroeconomic environment.”

Amazon is taking legal action in response to what it says is a major effort to place fake reviews on its site.

Meijer and other Michigan retailers are celebrating the passage of legislation that protects physical retailers as well as consumers from organized online retail fraud.  

Amazon may be rethinking private label.

ESG activities are not charities for mall owners, they’re a duty, says McCarthy.