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Consumer Affairs & Relations

  • Starbucks amends Keurig exclusivity agreement

    Seattle – Starbucks Coffee Company is amending its exclusive agreement to provide Keurig Green Mountain Inc. with super-premium coffee pods. The companies have updated their agreement to continue to expand Starbucks’ range of K-Cup pack offerings and to promote expanded consumer choice. In exchange for eliminating the super-premium coffee exclusivity terms of the existing agreement, Starbucks will receive improved business terms, including significantly expanded Starbucks K-Cup pack and variety types.
  • Target acknowledges it ignored early signs of breach

    New York -- Target Corp. on Friday acknowledged its security software picked up on suspicious activity after a cyber attack was launched, but it decided not to take immediate action. The chain also advised that its security breach last year could be even more extensive than reported so far, Reuters reported.
  • Target offers breach blueprint for other retailers

    In the competitive world of low-cost retailers, Target has led the pack. The leak of millions of customers’ personal data with implications of identity theft and fraud called into question their status as one of the top-retailers and has had their executives reeling. Although it's been months since the initial data breach, the crisis still isn't over. Target just reported less-than-stellar fourth quarter earnings, which were at least partly impacted by the breach, and the company still faces costs estimated at up to $1 billion as fallout from the data breach.

  • Ron Insana at SPECS: Economy in good shape

    New York — The economy is in better shape than many people think — especially when you look under the hood at some of the parts, CNBC senior analyst Ron Insana told attendees at Chain Store Age’s 50th annual SPECS show. Insana was a keynoter at the event, which was held at the Gaylord Texan Hotel, Grapevine, Texas, March 9 – 12, and attracted retail executives in store planning, construction and facilities. “The United States economy is actually performing quite nicely,” Insana said. “If you look around the world, no one else comes close.”
  • Dollar General Q4 disappoints; to open 700 new stores in 2014

    Goodlettsville, Tenn. -- Dollar General on Thursday reported a 1.5% rise in fourth-quarter profits, below analysts’ estimates, as the retailer felt the impact of harsh winter weather, along with increased competition and low consumer confidence. The company also said it plans to open approximately 700 new stores in 2014.

    The retailer earned $322.2 million in the quarter ended Jan. 31, compared with $317.4 million a year earlier.

  • Report: Target had early notice of breach

    Minneapolis – Target Corp. reportedly had early notice of the holiday data breach that exposed the personal and financial information of millions of customers but did not act upon it. According to Bloomberg, a $1.6 million security application called FireEye notified Target of a possible intrusion in to its network, but the retailer failed to respond.

  • Kroger in stock buyback

    Cincinnati -- The Kroger Co. said Thursday that it will buy back up to $1 billion of its shares. The repurchase program replaces its existing plan, which had roughly $2 million remaining.

    Kroger also declared a regular quarterly dividend of 16.5 cents per share, payable June 1 to shareholders of record May 15.
    During the last four quarters, Kroger has used its strong free cash flow to return more than $928 million to shareholders through share buybacks and dividends.  

  • CST Brands names new board member

    San Antonio -- Stephen Smith, former co-CEO of the Toronto-based restaurant chain owner and operator Cara Operations Limited, has been elected to the CST Brands' board of directors. Smith's most recent experience was with Cara as co-CEO and, prior to that, CFO of Cara. Previously, Smith served for many years as an executive of Canadian grocer, Loblaw Companies Limited.

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