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Consumer Affairs & Relations

  • Report: Dept. of Commerce to issue facial recognition guidelines

    Washington, D.C. -- The U.S, Department of Commerce will reportedly start meeting with companies including Facebook, Apple and Wal-Mart in February 2014 to create voluntary guidelines for the commercial use of facial recognition technology. According to Bloomberg, the Department of Commerce plans to have formal guidelines ready for release in June 2014.

  • Survey: Four-in-10 consumers to spend less this holiday season

    New York - Nearly four-in-10 Americans (38%) plan to spend less this holiday season than they did last year, while 14% plan to spend more this year and 47% plan to spend about the same amount as last year. According to a new Bankrate.com report, Americans planning to spend less outnumber those planning to spend more in each age and income group.

  • Bezos the best, Johnson & Lampert among the worst

    Retailers were well represented on the 2013 edition of a best and worst CEOs list compiled by a business professor at a leading university.

    Amazon.com founder and CEO Jeff Bezos topped the list of best CEOs, compiled by Sydney Finkelstein, associate dean for executive education and the Steven Roth professor of management at the Tuck School of Business at Dartmouth. Making the list of worst CEOs were former J.C. Penney CEO Ron Johnson and current Sears Holdings chairman and CEO Eddie Lampert.

  • Restoration Hardware co-CEO resigning to head up Lucky Brand

    New York -- Restoration Hardware Holdings said that co-CEO Carlos Alberini is resigning, effective January 31, to become the chairman and chief executive of Lucky Brand Jeans. The move comes just days after Fifth & Pacific Cos. entered into an agreement to sell Lucky Brand to private equity firm Leonard Green & Partners.

  • NRF: Credit card swipe fee settlement ‘deeply flawed’

    Washington, D.C. -- The National Retail Federation issued the following statement from senior VP and general counsel Mallory Duncan in response to U.S. District Court Judge John Gleeson’s approval of a controversial antitrust lawsuit over credit card swipe fees:

  • ICSC 2013 New York conference attendance spikes

    New York — Nearly 7,600 attendees packed into the International Council of Shopping Centers New York National Conference and Deal Making, a 9.6% spike over last year and the largest year-on-year increase since 2009.

    “The New York Conference acts as a strong bellwether for industry growth in the year to come,” said Michael P. Kercheval, president and CEO of ICSC. “When the conference sees an increase in attendance, the industry grows the following year; if attendance contracts, so too does the industry.”

  • Bon-Ton further amends loan & security agreement

    York, Pa. – Bon-Ton Stores has entered into an amendment to the company’s existing $675 million asset-based revolving credit facility that was scheduled to mature in March 2016. Bank of America, N.A. continues to serve as Agent on the credit facility.

    The second amendment extends the maturity date of the commitments under the credit facility to Dec. 12, 2018. The amendment provides interest rate reductions and generally favorable revisions regarding the facility requirements.

  • To match or not to match

    Walmart’s ad match policy states that if its customers find an item at another store at a lower price, it will honor the lower price. In fact, the retailer is currently touting its Christmas ad match policy, which covers electronics, toys and grocery produce.

  • A new chief for Walmart India

    Walmart has appointed Krish Iyer president and CEO of Walmart India, effective Jan. 20, 2014. He will report to Scott Price, president of Walmart Asia.

  • Safeway enhances online grocery delivery website

    Safeway has made enhancements to its online grocery shopping website to make it more accessible and usable for Safeway shoppers with visual impairments.

    Safeway collaborated with its visually impaired customers to make the necessary changes to its website. As such, the company has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard.

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