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Consumer Affairs & Relations

  • Alibaba thinks, acts globally

    Beijing, China - Alibaba Group Holding Ltd. is both thinking and acting globally with a major expansion of its cross-border e-commerce initiatives. Alibaba’s new global effort includes the launch of 11 official country pavilions on its Tmall Global platform.

  • NYC: Whole Foods rotten in the Big Apple

    An investigation of Whole Foods Market stores in New York City has found systemic overcharging of its customers for prepackaged food, according to government officials.

  • NRF calls passage of TPA a ‘landmark step’

    Washington, D.C. -- The National Retail Federation praised the Senate’s passage on Wednesday of Trade Promotion Authority

  • Cisco: Ignore digital disruption at your peril

    San Jose, Calif. – Digital technology stands ready to significantly disrupt retail and many other industries, yet many companies are not showing concern.  

  • Whole Foods Market overcharging customers?

    New York -- An investigation of Whole Foods Market stores in New York City has found systemic overcharging of its customers for prepackaged food.

    The city's Department of Consumer Affairs (DCA) said some Whole Foods stores routinely overstated the weights of its pre-packaged products – including meats, dairy and baked goods – resulting in customers being overcharged. DCA tested packages of 80 different types of pre-packaged products and found all of the products had packages with mislabeled weights.

  • CVS Health has a new marketing chief

    CVS Health has selected a DigitasLBi executive to be its next marketing chief.

  • NRF recognizes retail’s top cops

    The National Retail Federation is recognizing the nation's top law enforcement officers with the organization's annual loss prevention awards.

    Recipients of the Ring of Excellence, Law Enforcement Retail Partnership and Retail Case of the Year will be honored during an awards ceremony at NRF PROTECT, the retail industry’s largest event for retail loss prevention executives in North America.

  • NRF: Back-to-school spending on upswing

    Washington, D.C. – Back-to-school spending for both K-12 and college students is on the upswing this year. According to a study of more than 6,400 adults with children in K-12 and college conducted by the National Retail Federation (NRF) and Prosper Insights, 29% of K-12 households plan to spend more in the current year than the previous year, as do almost 30% of college households.

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