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Consumer Affairs & Relations

  • Whole Foods Market overcharging customers?

    New York -- An investigation of Whole Foods Market stores in New York City has found systemic overcharging of its customers for prepackaged food.

    The city's Department of Consumer Affairs (DCA) said some Whole Foods stores routinely overstated the weights of its pre-packaged products – including meats, dairy and baked goods – resulting in customers being overcharged. DCA tested packages of 80 different types of pre-packaged products and found all of the products had packages with mislabeled weights.

  • Alibaba thinks, acts globally

    Beijing, China - Alibaba Group Holding Ltd. is both thinking and acting globally with a major expansion of its cross-border e-commerce initiatives. Alibaba’s new global effort includes the launch of 11 official country pavilions on its Tmall Global platform.

  • NYC: Whole Foods rotten in the Big Apple

    An investigation of Whole Foods Market stores in New York City has found systemic overcharging of its customers for prepackaged food, according to government officials.

  • NRF calls passage of TPA a ‘landmark step’

    Washington, D.C. -- The National Retail Federation praised the Senate’s passage on Wednesday of Trade Promotion Authority

  • Cisco: Ignore digital disruption at your peril

    San Jose, Calif. – Digital technology stands ready to significantly disrupt retail and many other industries, yet many companies are not showing concern.  

  • Study: Disney, Ralph Lauren most patriotic retailers

    New York – Disney and Ralph Lauren, vertical brands with a strong retail presence, are the highest-ranked retailers in a new Brand Keys survey of what brands U.S. consumers consider the most patriotic. To determine the rankings, Brand Keys drilled down into consumer response to 230 brands to see which were most associated with the value of patriotism.

    Following is a list of the retailers who made the list of top 50 most patriotic brands, with their emotional engagement strength for patriotism:

    No. 3: Disney (96%)

  • Rebel flags coming off more shelves

    Rebel flags are now a hot commodity after numerous retailers yanked Confederate-related merchandise from their stores and websites.

    Wal-Mart, Sears and eBay announced their decisions Monday, and South Carolina Gov. Nikki Haley called on legislators to remove the flag from the statehouse grounds. After doing so, sales of Confederate flags spiked on Amazon to claim first, second, and third place on the site's list of biggest sales gainers in the previous 24 hours. Prices ranged from under $2 to nearly $16 per flag.

  • Saatchi & Saatchi getting a new leader

    Shopper marketing firm Saatchi & Saatchi X has promoted one of its senior executives to be its next president.

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